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All job offers Chadstone

  • Chadstone

20 Job offers

  • JAEGER-LECOULTRE
    JAEGER-LECOULTRE
    HOW WILL YOU MAKE AN IMPACT? Jaeger-LeCoultre is looking for a Client Advisor for our new and exciting boutique opening in Chadstone from the 1st of October 2025. This person has a demonstrated track record in building client relationships and driving sales performance. As an Ambassador of the Maison, you are expected to achieve and exceed sales targets, as directed by management, and proactively develop a client portfolio while ensuring a luxury client experience. This Client Advisor will also participate in the daily operations of the boutique. HOW YOU CAN CONTRIBUTE? Sales Achievement & Client Development: Consistently achieve and/or exceed the monthly sales target, as directed by management. Cultivate strong client relationships whether in or outside the boutique representing the organization Demonstrate ability to proactively bring in new and develop existing clientele Develop high watchmaking and bespoke sales Ensure each client receives exceptional customer service Provide expert product knowledge and Maison history Assist clients with Customer Service needs, before or after sales Maintain brand's high standards. Client Relationship Management Cultivate strong client relationships through exceptional service and Maison-specific CRM initiatives Standards of CRM outreach for clienteling, client follow-up is maintained. Partnering with Management to develop a plan for clients and prospects. Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available.
    Permanent
    Chadstone
  • JAEGER-LECOULTRE
    JAEGER-LECOULTRE
    HOW WILL YOU MAKE AN IMPACT? Jaeger-LeCoultre is looking for a Deputy Boutique Manager for our new and exciting boutique opening in Chadstone on the 1st of October 2025. The Person will report to the Boutique Manager. The Person will be responsible for assisting the Boutique Manager in boutique operation and developing and managing the team ensuring excellence in boutique operations, client service and engagement to each clientele with respect to Jaeger-Lecoultre heritage and Value. 1: Sales Support Boutique Manager to develop strong sales turnover for the boutique in accordance with the boutique strategy Supervise staff to meet the turnover targets set by the Boutique Manager through their maximum efforts. Supervise and manage staff's usage of discount policy Achieve Key performance indicators defined by the Boutique Manager
    Permanent
    Chadstone
  • PANDORA
    Pandora is a retail environment like no other: our sales colleagues are able to craft the incredible with our customers every day; curating our beautiful hand-made jewellery to bring special moments to life. We are seeking a results-driven, target-focused Retail Assistant to join the store team on a casual basis. If you dream of engaging customers, achieving and exceeding sales goals, and making a lasting impression on your customers then Pandora is the place for you! The role Our retail assistants are our brand ambassadors, and the link between our products and our customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand. You'll get to interact with people on every shift to help create their special memories through dreaming, daring, caring and delivering. You must be availabile Thursday, Friday, Saturday and Sunday What to expect from the role Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals' personalities, loves and needs Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data Assisting with product deliveries; unloading and storing in the correct spaces in store Merchandising the store and maintaining high shop floor standards; taking pride in your environment Operating the till system, handling financial transactions including returns and exchanges The successful candidate We look for passionate and motivated team players. We encourage our team members to express their individuality by styling Pandora jewellery in their own way, and sharing these ideas with our customers: Must have flexibility to work weekday and weekend shifts Our retail assistants give a voice to people's loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us A natural ability to see the opportunity in achieving and over-achieving sales targets Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often very busy Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: A highly competitive hourly rate of pay Generous employee discount Opportunities for development A fun and engaging working environment, no two days will be the same! About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. About Pandora ANZ Launching in Australia in 2004, Pandora Australia New Zealand (ANZ) has since become the fourth largest market for the Danish jewellery house with 146 stores across the ANZ network, 130 employees in corporate and over 800 employees in retail. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
    Permanent
    Chadstone
  • JD SPORTS
    WHO WE ARE Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores across all Australian states and New Zealand, with plans for continued future growth. Our mission is to offer unparalleled service and style to all our consumers. Working at JD Sports is a state of mind, an attitude, and a way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we're seeking talented and passionate individuals to join our team. THE ROLE At JD Sports, we strive for operational excellence. As Back of House Supervisor, you support the Store Manager to ensure the store's success, playing a pivotal role in delivering great customer experiences from the stock room to the selling floor. You will work with the Store Manager to ensure there are smooth and efficient inventory management processes for your store including processing deliveries ensuring stock is floor ready, managing stock movement including deliveries both in and out of the store, and minimising stock loss. You action all operational and administrative tasks in line with JD standards, taking direction from the store management team on prioritisation of back of house activities. You coach and train Back of House Team Members in store loss prevention, inventory management and stock movement policies and procedures. As a Back of House Supervisor, you are responsible for, but not limited to: Provide direction to the Back of House team around daily priorities for stock to floor, delivery processing and replenishment activities Plan and manage stock deliveries Ensure that maximum stock availability is achieved through effective management of replenishment systems and stock loss management activities Ensure Back of House standards are maintained in line with company expectations Optimize the back of house layout for easiest stock access and placement of bestselling brands, classes, and styles Provide feedback to team members to encourage, improve or enhance their performance. WHAT WE'RE LOOKING FOR 1-2 years of experience in a similar position within retail or an a like industry Experience working in a Back of House or Warehouse environment is favourable, but not essential Team management or supervisory experience preferred Maintains a positive can-do attitude Strong analytical and problem-solving skills Proficiency in Microsoft Suite, Excel, Word etc. Strong operational skills with a high level of attention to detail Thrives in a fast paced, ever-changing environment Openly shares knowledge with the wider team to achieve common goals An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills WHAT'S IN IT FOR YOU? Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market Training and development opportunities to kickstart, evolve and shape your career Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre Access to our attractive staff discount! This can also be used for friends and family Access to our Employee Assistance Program & Mental Health champions One month paid parental leave for full-time employees We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated. What are you waiting for? Apply today and kick start your JD Sports Journey. Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
    Permanent
    Chadstone
  • JAEGER-LECOULTRE
    JAEGER-LECOULTRE
    HOW WILL YOU MAKE AN IMPACT? Jaeger-LeCoultre is looking for a Boutique Manager who will be responsible for our new and exciting boutique opening in Chadstone on the 1st of October 2025. The Person will report to the Commercial Director and dotted reporting line to the Regional Retail Manager. The Person will be responsible for effectively developing boutique sales and directing the team towards excellence in selling by building long term relationship with clients and offering them memorable experience. 1: Develop sales leveraging our Maison Identity and history. Ensure boutique objectives achievement (turnover, clients, portfolio development) Be an ambassador for the sophisticated elegance of our Maison inside and outside of the boutique Responsible for defining and implementing the business development strategy and boutique action plan in collaboration with Retail Manager and Commercial Director. A special focus will be the high end segment (
    Permanent
    Chadstone
  • ESSILORLUXOTTICA GROUP
    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more. When you're free to be the best version of yourself is when you can Be Who You Are. With our brand, you'll be part of a team that's influencing athletes, whether they're running in your neighbourhood or standing in an Olympic podium. At Oakley we are pushing the boundaries of sport performance. Backed by the power of EssilorLuxottica, we bring the latest in advanced eyewear technology and apparel innovation to our athletes and our customers. We are currently looking for a Retail Associate for our Chadstone team! At Oakley you'll find an innovative space with endless possibilities to grow your career. Every day at Oakley is a chance to grow, go further and achieve more. Why us? A great team with friends for life! Generous yearly $1,500 product allowance ($600 for casuals) and Family & Friends discounts of up to 50% off to splurge across all our brands - OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank Up to 50% off Oakley eyewear and apparel throughout the year. Insight and product knowledge to all your favourite brands Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador. Clear career pathways for your role, with national and global progression opportunities A world of personal and professional learning through Leonardo, our online platform, with opportunity for Retail certifications to strengthen your knowledge and capability. Your responsibilities Champion and promote our amazing brands. Provide an exceptional customer experience through making a connection, attention to detail and offering a personalised shopping experience. Contribute to a positive and fun store environment. About you Previous retail, sales or customer service experience Excellent communication and people skills Motivated with a drive to achieve sales targets. Thrives in an exciting, fast-paced environment. Ready to push the boundaries of your career? Join us! Click "Apply Now" *Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in Oakley* To be considered for this opportunity, please click apply and send your cover letter and resume today. As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.
    Permanent
    Chadstone
  • IWC
    Shaped by our founding story and inspired by the people we work with, we seek individuals who stand up for what they believe in. As a company, we are bold and dynamic, driven by passion and excellence. Together, we think and act future-oriented, continue to innovate, and push boundaries in a traditional industry. With us, you can be your true self. «We Empower, we Exceed, we Engineer». "In 1868, IWC Schaffhausen began a story that is still being written today. We want an individual who believes in us and continue this journey with the Maison. Join us if you are a great team player with strong interpersonal competences and result oriented." - Celyn Png, Retail Manager SEA HOW WILL YOU MAKE AN IMPACT? Achieve targets together as a team while adhering to Maison's directives Active participation in your role and ensuring smooth operations daily Build long term relationship with clients by creating exceptional and unexpected client experience Be the Brand Ambassador of IWC Schaffhausen by sharing your know-how techniques and knowledge widely HOW WILL YOU EXPERIENCE SUCCESS WITH US? Strong client management knowledge with 3-5 years of experience in building effective relationship between you and clients Together with your exceptional communication and sales skills, you also thrive under pressure and able to work well with the team You have a positive mindset and inspiring attitude HOW DO WE KEEP YOU SMILING? A great opportunity to be part of a passionate and diverse team that goes the extra mile to uphold outstanding service for our beloved clients IWC Schaffhausen allows you to explore your curiosity and deepens your knowledge of Luxury Watchmaking whilst providing trainings to increase your confidence and professionalism An opportunity to visit IWC Schaffhausen to meet and learn with the experts YOUR JOURNEY WITH US: Firstly, you will meet the Talent Sourcing to get to know YOU and give you as preview as well of the team dynamics and company culture If shortlisted, you will be meeting with the Retail Manager and HRBP to dive deeper and assess your fit to this role. She will also share potential growth opportunities should you be successful in this position
    Permanent
    Chadstone
  • WILLIAMS SONOMA
    Williams-Sonoma Australia Pty Ltd. is a multi-channel specialty retailer of high quality products for the home. In 1956, our founder, Chuck Williams, turned a passion for cooking and eating with friends into a small business with a big idea. He opened a store in Sonoma, California, to sell the French cookware that intrigued him while visiting Europe but that could not be found in America. Chuck's business, which set a standard for customer service, took off and helped fuel a revolution in American cooking and entertaining that continues today. In the decades that followed, the quality of our products, our ability to identify new opportunities in the market and our people-first approach to business have facilitated our expansion beyond the kitchen into nearly every area of the home. Additionally, by embracing new technologies and customer-engagement strategies as they emerge, we are able to continually refine our best-in-class approach to multi-channel retailing. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Established in Australia in 2013, Williams-Sonoma Australia Pty Ltd. currently operates 20 retail locations and 4 e-commerce websites, and employs more than 350 people across corporate and retail operations. Discover all you need for home from our four iconic brands: Pottery Barn Australia for timeless, exclusively designed furniture, decor and gifts; Pottery Barn Kids Australia for stylish, high-quality furniture and accessories for babies and kids; west elm Australia for modern home furnishings that are authentic, approachable, affordable and sustainably produced; and Williams Sonoma Australia for the finest cookware, food and entertaining essentials. We are looking for Senior Sales Associates (Visual Merchandising) to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment across our Pottery Barn, Pottery Barn Kids & West Elm Stores. This is a permanent, part-time position, offering 40-60 hours per fortnight with a fixed two-week rotating roster which includes alternate weekends. As a Senior Sales Associate (Visual Merchandising), known as a Keyholder, you will: Create unique, engaging experiences for customers by sharing your expertise on enhancing their homes. Drive sales through strategic merchandising and by leading weekly promotional and visual changes. Ensure the store meets visual, replenishment, cleanliness, safety, and back-of-house standards. Provide operational support to the store management team by performing opening and closing routines, register functions, and back-office procedures. Meet personal targets and supervise and coach the team to deliver world-class service and achieve team goals. Use effective selling techniques and provide in-depth product knowledge. Utilise training resources to educate the team on our product range and develop their sales skills. Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy. We think you will be successful in this role if you: Have retail sales experience, ideally in visual merchandising, specialty retail, and/or homewares. Have customer service experience. Have experience in managing others or are looking to step into a leadership role. Are passionate about homewares and design. Love to sell and are driven to meet and exceed targets. Succeed in a team environment but can also work independently and manage your own time. Thrive in an entrepreneurial environment and constantly look for ways to upsell and cross-sell. Enjoy engaging with customers, discovering their story, style, and lifestyle to connect them to the right products. Have the ability to convert customers and capture emails through engaging store and community events. Are most successful when provided with clearly defined sales goals and metrics. Have effective communication, organisation, and leadership skills. Are able to coach team members to succeed in meeting targets. Physical Requirements: Ability to be mobile in the store and back-of-house areas, including standing for long periods. Ability to climb ladders and use other equipment in line with safety standards. Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques. You will love working here because: We're a successful, fast-growing, data-driven company with an entrepreneurial vibe. We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands. We love to promote internally and offer many development opportunities through training, coaching, and cross-brand and cross-function career moves. We're passionate about where we've come from, but we're pushing forward, redefining retail for the next generation. We live and breathe client experience. We have a smart, experienced leadership team that is open to fresh ideas. We believe in autonomy and reward you for taking initiative. We get to be creative daily, and we have fun! If you are passionate about combining your visual merchandising skills with exceptional customer service, apply today! Only those holding the required work rights in Australia will be considered.
    Permanent
    Chadstone
  • LOUIS VUITTON
    Missions About Louis Vuitton For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. About the role We are looking for Full Time Client Advisors to join our Louis Vuitton Chadstone Store. As a Client Advisor, you will be an ambassador of the Brand, ensuring the Louis Vuitton promise is delivered to every client. You will strive to discover your clients and their every need, guiding them across the Brand. Profil About you We are looking for a clienteling and sales expert with experience gained from working within a high end retail brand or luxury hospitality. To ensure your success in leading our Maison, you will also bring: - a demonstrated ability to drive your own sales results, - world class client relations expertise, - a self-starting attitude and courage to proactively engage your clients and dare to propose high end products, and - the desire to continuously strive to exceed our client's expectations. Informations complémentaires As an employee at Louis Vuitton You will be working with talented and inspirational leaders within the luxury market. In addition, will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group. Recevoir par email Référence LVM28185
    Permanent
    Chadstone
  • JD SPORTS
    WHO WE ARE Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores across all Australian states and New Zealand, with plans for continued future growth. Our mission is to offer unparalleled service and style to all our consumers. Working at JD Sports is a state of mind, an attitude, and a way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we're seeking talented and passionate individuals to join our team. THE ROLE At JD Sports, our customer is at the heart of everything we do. As a Supervisor, you will support the management team by leading your department in providing exceptional customer service to every JD customer. You will work closely with the store's Management Team and be responsible for maintaining the standards and results within your department. You will lead by example, drive sales and KPI's, coach and develop your team and upkeep the visual standards, ensuring your department is replenished at all times. As a Supervisor, you will be responsible for, but not limited to: Model exceptional customer service, every customer, every time Coach team to deliver exceptional service and a 'service over task' environment Drive conversion, sales and KPI performance Work with BOH team to deliver shop floor product availability Uphold company retail standards and deliver store visual excellence Support management team to improve financial performance within your department Support management team to deliver all internal and external profit protection processes Support with new team member role Inductions and on-going team training WHAT WE'RE LOOKING FOR Minimum 2 years of experience within retail or like industry You are passionate about delivering an amazing service experience for our customers You have a positive attitude, with capacity to create a motivating environment for your team You have excellent time management skills to ensure that daily priorities are executed in a timely manner Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members WHAT'S IN IT FOR YOU? Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market Training and development opportunities to kickstart, evolve and shape your career Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre Access to our attractive staff discount! This can also be used for friends and family Access to our Employee Assistance Program & Mental Health champions One month paid parental leave for full-time employees We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated. What are you waiting for? Apply today and kick start your JD Sports Journey. Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
    Permanent
    Chadstone
  • KOOKAI
    We are looking for someone who loves product and thrives off organisation. You will be a key role in managing the weekly stock delivery process to ensure it is unpacked and organised effectively. You will be responsible for managing all excess product for the store including offsite. This role works closely with our Retail Operations Coordinator to ensure stock accuracy using our RFID technology. When you join KOOKAI you will have the opportunity to grow and progress within our company. You will receive tailored training to further develop your capabilities. The position of Stock Coordinator at KOOKAI is the perfect role for those who want to build their expertise in product and stock operations. What you'll be doing: Stock management and organisation Unpacking weekly deliveries and conducting cycle counts Transferring stock and managing all stock replenishment Supporting management in all stock operations Educating the team on in-store stock processes Product reporting and consolidations Loss prevention What we'd love from you: Superior organisational skills Initiative Accuracy skills A sense of urgency Exceptional time management skills Ability to work autonomously when required Self-motivated High enthusiasm to learn and succeed What you'll love from us: 50% employee discount Quarterly clothing vouchers Personalised training Head office work experience opportunities Ongoing incentives and referral rewards Style nights and social events Opportunities for various project work We look forward to receiving your application. Note: only those candidates selected for an interview will be contacted.
    Permanent
    Chadstone
  • UNIVERSAL STORE
    Universal Store is looking for a creative, inspiring, dedicated leader to join the team. This is a great opportunity to get involved with Universal Store and build a career in a fast-paced, growing youth fashion retail company. What we're looking for: As 2IC you will partner with the Store Manager and inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail. A natural team player who can also adapt to changing environments, make customers feel at home and enjoy sharing the skills learned in previous retail environments with their new team. A successful 2IC will be able to create links between people, process and presentation to contribute to a happy and successful store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a team member who thinks about "What is possible each day”. Essentials: Fashion retail know-how with some hands-on experience from the stock room to the shop floor. Warmth and enthusiasm. A strong voice, an open mind and an ability to respond rather than react. Proven ability to create a sales-driven culture to meet and exceed sales goals. Willingness to go above and beyond when needed. A true service ethic that defines every decision you make. Flexibility and positive reaction to change Strong commitment to maintaining high standards of quality and attention to detail. Effective communication and interpersonal skills. Capable of thriving in fast-paced environments and managing multiple tasks simultaneously.The right person must have the ability to communicate positively at all levels as well as help train, coach and be able to both give and hear honest feedback. A typical day: As a 2IC, you will lead from the front 2 days out of your 5 day working week. You will be visible on the floor working with your team to achieve successful results every day. As part of the leadership team in the store, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable. Key Responsibilities: Ensure the highest level of customer care in line with Universal Store specific service expectations. Be willing to accept development and training. Walk the walk and talk the talk - have Integrity. Foster a sales-oriented environment in the store by assisting the Store Manager in daily coaching and support. Implement visual merchandising (VM) and promotional strategies according to company guidelines. Offer insights on stock levels and oversee inventory management for the store.What's Unique About Us? Your success is important to us. We genuinely care about your career and offer technical and leadership training. We provide opportunities to grow and challenge yourself. We provide feedback to help you achieve your goals. You'll have a voice and the ability to influence the entire business. Favourable roster with generous staff discounts. Strong company culture. Honest and transparent leadership.Sound like a good fit? If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role. No Agency Contacts, please Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.
    Permanent
    Chadstone
  • JD SPORTS
    WHO WE ARE Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores across all Australian states and New Zealand, with plans for continued future growth. Our mission is to offer unparalleled service and style to all our consumers. Working at JD Sports is a state of mind, an attitude, and a way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we're seeking talented and passionate individuals to join our team. THE ROLE At JD Sports, our customer is at the heart of everything we do. As 3IC, you are a key member of the store leadership team working together to deliver great customer and employee experiences. You are a true sales leader, leading by example with passion and purpose. Your team draws inspiration and motivation from your energy as you coach them to deliver great in-store experiences. The 3IC contributes directly to the store's success. Through your energy, collaborative approach and knowledge of retail best practices, you will assist in achieving daily store and business goals, including coaching your team to hit all sales targets. Your individual contribution and performance set the stage for excellence, while your management of daily store operations ensures that we consistently uphold our company's standards. You are responsible for, but not limited to the following: Model great customer service, every customer, every time Visibly driving service outcomes by coaching team to deliver exceptional service and a 'service over task' mentality Support the Store Manager and Assistant Store Manager to drive sales and KPI performance Utilise financial reporting to identify trade trends and opportunities and implement action plans Assist the Management Team to complete weekly visual merchandising direction & promotional launches Assist in recruiting, inducting and developing team members Uphold company retail standards and deliver visual excellence Work with BOH team to ensure product availability and operational excellence WHO YOU ARE Experience in a customer-facing service role Previous retail experience in a key holder or entry level leadership role Results driven, with a demonstrated experience in leading teams to successfully deliver results and KPIs A positive attitude, enabling you to motivate others and maintain a high-performing team culture. Collaborator with strong communication skills Passionate to learn with a growth mindset Loves sports fashion brands and is enthusiastic about sharing your knowledge with customers to build brand loyalty Ability to work efficiently in a fast-paced team environment WHAT'S IN IT FOR YOU? Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market Training and development opportunities to kickstart, evolve and shape your career Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre Access to our attractive staff discount! This can also be used for friends and family Access to our Employee Assistance Program & Mental Health champions One month paid parental leave for full-time employees We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated. What are you waiting for? Apply today and kick start your JD Sports Journey. Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
    Permanent
    Chadstone
  • WILLIAMS SONOMA
    Williams-Sonoma Australia Pty Ltd. is a multi-channel specialty retailer of high quality products for the home. In 1956, our founder, Chuck Williams, turned a passion for cooking and eating with friends into a small business with a big idea. He opened a store in Sonoma, California, to sell the French cookware that intrigued him while visiting Europe but that could not be found in America. Chuck's business, which set a standard for customer service, took off and helped fuel a revolution in American cooking and entertaining that continues today. In the decades that followed, the quality of our products, our ability to identify new opportunities in the market and our people-first approach to business have facilitated our expansion beyond the kitchen into nearly every area of the home. Additionally, by embracing new technologies and customer-engagement strategies as they emerge, we are able to continually refine our best-in-class approach to multi-channel retailing. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Established in Australia in 2013, Williams-Sonoma Australia Pty Ltd. currently operates 20 retail locations and 4 e-commerce websites, and employs more than 350 people across corporate and retail operations. Discover all you need for home from our four iconic brands: Pottery Barn Australia for timeless, exclusively designed furniture, decor and gifts; Pottery Barn Kids Australia for stylish, high-quality furniture and accessories for babies and kids; west elm Australia for modern home furnishings that are authentic, approachable, affordable and sustainably produced; and Williams Sonoma Australia for the finest cookware, food and entertaining essentials. Our Pottery Barn store in Chadstone, is seeking a results-driven, customer-focused, and dynamic Store Manager to deliver exceptional customer service, lead a brilliant team, and inspire outstanding performance. This is a permanent, full-time position (76 hours per fortnight) on a rotating 4-week roster. Availability to work full alternate weekends as part of the roster rotation is also required. As a Store Manager, you will: Build and develop a strong team, fostering a high-performance work environment within our People-First culture. Recruit, interview, and select qualified candidates to build a talent pipeline. Coach, train, and motivate your team through ongoing programs in sales, customer service, and product knowledge development. Develop and empower your management team to take on increased levels of responsibility. Ensure the store meets or exceeds sales, contest, and payroll goals. Ensure your team provides an exceptional customer experience. Maintain and uphold store standards-visuals, cleanliness, signage, safety, etc. Manage store operating procedures-inventory levels, cash control, minimizing losses, etc. Maintain a safe work environment and ensure ongoing safety training and awareness. Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy. We think you will be successful in this role if you: Have experience in retail management, ideally in homewares and/or specialty retail. Are passionate about "owning your business" and being empowered to make decisions that best support the needs of the business. Are a results-oriented, influential leader who loves to coach, mentor, motivate, inspire, and help grow your team to meet and exceed goals. Thrive in an entrepreneurial environment and consistently look for ways to think outside the box. Are passionate about customer service and enhancing our customers' lives at home and are not afraid to go above and beyond to exceed a customer's expectations to close a sale. Are an agile leader who can think on your feet-comfortable with flexing your schedule and prioritising to ensure business goals are achieved. Possess critical thinking skills to creatively identify challenges, think through complex issues, and develop action plans in a timely manner. Have excellent communication, organisational, and leadership skills. Have a proven ability to manage a team to exceed sales goals while meeting payroll targets. Have a knack for identifying top talent, creating strong teams, and training, developing, and retaining great people. Physical Requirements: Ability to be mobile in the store and back-of-house areas, including standing for long periods. Ability to climb ladders and use other equipment in line with safety standards. Ability to lift and mobilise medium to large items, up to 30 kg, while utilising appropriate equipment and safety techniques. You will love working here because: We're a successful, global, fast-growing, data-driven company with an entrepreneurial vibe. We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands. We love to promote internally and offer many development opportunities through training, coaching, and cross-brand and cross-function career moves. We're passionate about where we've come from, but we're pushing forward, redefining retail for the next generation. We live and breathe client experience. We have a smart, experienced leadership team that is open to fresh ideas. We believe in autonomy and reward you for taking initiative. We get to be creative daily, and we have fun! If you are passionate about leading dynamic teams and delivering world-class service, apply today! Only candidates with the necessary work rights in Australia will be considered.
    Permanent
    Chadstone
  • FOOT LOCKER
    Overview You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store. Responsibilities Coaching, and motivating your team to drive sales that deliver exceptional customer service Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Delivering sales, customer experience, merchandising, visual, and operational expectations Act as a partner between customers, sales associates and store leadership Ability to learn and share expertise of products and trends to fit customer’s needs Maintains an awareness of all product knowledge, and current or upcoming product / trends Contributes to a positive and inclusive work environment Qualifications Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment Initiates completion of tasks or activities without necessary supervision Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis High level of ethics, values, integrity, and trust Flexible availability – including nights, weekends, and holidays
    Permanent
    Chadstone
  • WILLIAMS SONOMA
    Williams-Sonoma Australia Pty Ltd. is a multi-channel specialty retailer of high quality products for the home. In 1956, our founder, Chuck Williams, turned a passion for cooking and eating with friends into a small business with a big idea. He opened a store in Sonoma, California, to sell the French cookware that intrigued him while visiting Europe but that could not be found in America. Chuck's business, which set a standard for customer service, took off and helped fuel a revolution in American cooking and entertaining that continues today. In the decades that followed, the quality of our products, our ability to identify new opportunities in the market and our people-first approach to business have facilitated our expansion beyond the kitchen into nearly every area of the home. Additionally, by embracing new technologies and customer-engagement strategies as they emerge, we are able to continually refine our best-in-class approach to multi-channel retailing. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Established in Australia in 2013, Williams-Sonoma Australia Pty Ltd. currently operates 20 retail locations and 4 e-commerce websites, and employs more than 350 people across corporate and retail operations. Discover all you need for home from our four iconic brands: Pottery Barn Australia for timeless, exclusively designed furniture, decor and gifts; Pottery Barn Kids Australia for stylish, high-quality furniture and accessories for babies and kids; west elm Australia for modern home furnishings that are authentic, approachable, affordable and sustainably produced; and Williams Sonoma Australia for the finest cookware, food and entertaining essentials. Our Pottery Barn & Pottery Barn Kids store in Chadstone, is seeking Sales Associates to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. This is a permanent part-time role (30-40 hours per fortnight) with a fixed four-week rotating schedule. As a Sales Associate, you will: Provide sincere, friendly, and energetic customer service by exemplifying excellent customer service standards. Warmly welcome our customers and assist them with special services including gift wrapping, gift registry, locating merchandise, special orders, back orders, deliveries, and furniture orders. Efficiently and accurately perform register transactions (e.g., sales, returns, and exchanges). Maintain and demonstrate knowledge of our products, features, benefits, current sales, and promotions. Utilize effective selling techniques to build multiple sales and increase productivity. Achieve established sales and contest goals. Assist in the implementation and maintenance of visual merchandise presentation, signage, and lighting. Uphold store and stockroom maintenance and cleanliness standards. Perform other duties as assigned by management. Comply with all company policies and procedures. We think you will be successful in this role if you: Have retail sales experience, ideally in specialty retail and/or homewares, with strong client relationship skills. Have a passion for homewares and/or food. Have the ability to connect with customers through service and selling. Love to sell and are driven to meet and exceed targets. Succeed in a team environment but can work independently and manage your own time. Enjoy engaging with customers, discovering their stories, style, and lifestyle to connect them to the right products. Have the confidence and passion to anticipate customer needs and solve problems. Are most successful when provided with clearly defined sales goals and metrics. Have effective communication, organizational, and leadership skills. Physical Requirements: Ability to be mobile in the store and back-of-house areas, including standing for long periods. Ability to climb ladders and use other equipment in line with safety standards. Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques. You will love working here because: We're a successful, fast-growing, data-driven company with an entrepreneurial vibe. We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands. We love to promote internally and offer many development opportunities through training, coaching, and cross-brand and cross-function career moves. We're passionate about where we've come from, but we're pushing forward, redefining retail for the next generation. We live and breathe client experience. We have a smart, experienced leadership team that is open to fresh ideas. We believe in autonomy and reward you for taking initiative. We get to be creative daily, and we have fun! If you are passionate about delivering world-class service to our clients, apply today! Only those holding the required work rights in Australia will be considered.
    Permanent
    Chadstone
  • LEVI'S
    JOB DESCRIPTION We are seeking to appoint a full-time Assistant Store Manager who is driven by the desire to contribute their unique and proven management ability and passion for service, to make a real difference! Based at our Levi's Chadstone store, you will be reporting to the Store Manager. Our ideal candidate: Extensive and progressive retail management experience, exhibiting discretion, professional judgement, tact and diplomacy High school Diploma Creative individual with a flair for fashion Passionate about creating a customer service and sales culture where customer expectations are exceeded Motivated by the challenge of driving sales and creating a team environment that is buzzing with excitement Confident in assisting with leading, training and developing the team to further their individual growth and maximize the stores performance Responsibilities include but are not limited to: Collaborate with Store Manager to develop and flex store business strategies, initiatives and growth across all categories Assist with tracking store's performance to meet or exceed established store and individual sales and performance goals daily Support the Store Manager in training and development of new and existing team members. Show high levels of detail in visual merchandising and stock management Perform and supervise store opening and closing procedures Provide effective leadership and delegate responsibilities to ensure all required store tasks are completed Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind Partner with Store Manager on elevated consumer issues In return for your passion and outstanding performance across all Key Performance Indicators, you will be rewarded with: A competitive salary and attractive bonus program Clothing allowance and generous employee discounts Further development of skills across all areas of retail management 1:1 coaching For current employees, please ensure you answer the following questions in your application: 1. During your time at Levi's what have you learnt? 2. Describe your management style. 3. What is the greatest asset that you can bring to the team you would coach? 4. If you could improve one area of the Levi's business what would it be and why? 5. What's the best piece of advice that you could provide a new employee to ensure their future success with the brand? 6. Identify the area/s that you will require mentorship/support and training to work at you best and why? 7. Have you let your Manager know of your application? Current LS&Co Employees, apply via your Workday Account by 27 May, 2025. We look forward to hearing from you! Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. FULL TIME/PART TIME Full time
    Permanent
    Chadstone
  • H&M
    Job Description As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership. Key responsibilities: Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual Merchandisers you take action to maximise sales.Drive Hello Member program in line with country goals Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.Together with your Visual Team, you ensure the implementation of the Commercial Handbook.Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team.Actively work with a talent pipeline in your department to support the business and store needs. Qualifications To be successful in the role as a Department Manager, we believe you are a positive, inclusive, and creative leader who enjoys being on the shop floor with their colleagues and customers. You have a desire to learn and grow and share this passion with your team of Sales Advisors. Your commercial mindset and coaching approach mean you are motivated by seeing actions turn into results and you know that delegation to your team is key to their growth and achieving collective success as a store. In addition, you are communicative and socially confident, always fostering a positive interaction with colleagues and customers. What you need to succeed: Customer centric mindset.Experience analysing commercial reports and formulating plans to maximize sales.Strong organizational skills and the ability to prioritize multiple tasks based on the needs of our fast-paced business.Demonstrates excellent communication and relationship building skills.The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team.Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development.Additional Information This is a full-time role. Due to data policies, we only accept applications through career page. Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
    Permanent
    Chadstone
  • LORNA JANE
    We have an exciting opportunity for an experienced Store Leader to join the team at Lorna Jane Chadstone store. Our ideal candidate will possess a passion for the Lorna Jane Brand, strong leadership skills and proven ability to drive sales and provide excellent customer service. As Store Leader, you will be responsible for overseeing the customer experience, people development, merchandising and operational functions of the store to deliver on store targets and KPIs. Day in the Life Driving sales with your team to achieve targets and KPI's Recruit, train, develop and succession plan your team - we love to promote from within! Manage daily store operations including inventory management, visual merchandising and housekeeping Roster your team in line with store trading Our ideal candidate We think customer: You are passionate about delivering a phenomenal in-store experience and influencing the local active community through events, campaigns and collaborations.We challenge the status quo; we are game changers - the world has enough followers! You believe the Lorna Jane experience is second to none and always present an exceptional store through effective merchandising. We are hungry for success and never give up on achieving our goals: you look for opportunities for people, profitability and process. We believe in each other: we are one team inspiring others to achieve success. You seek to pass on knowledge by coaching and mentoring your team to drive performance opportunities for people, profitability or process.We are accountable and we take personal responsibility for our results and growth: you love driving targets and KPIs and you motivate your team to achieve! You drive profitability through effective rostering, minimal stock shrinkage and effective inventory management. We said we are committed to empowering our people, so this is how we do it... Get started with a complimentary LJ Lotus Tee and Amy Tight combo! Tuesday to Saturday roster Generous discount to the latest Lorna Jane collections Be rewarded for smashing sales targets through our generous incentive scheme Help us build our LJ community - refer a friend and our referral program will reward you Continuous on the job training and mentoring that supports career growth Discounts and offers to health and wellness brands "At Lorna Jane our mission is to inspire you to live a life you love, through Active Living We are a global retailer and are proud to empower women to be the best versions of themselves! We work together to bring our Big 5 values to life and this is how we achieve our success. Activate your career today! Other details Job family Retail Pay type Salary
    Permanent
    Chadstone
  • LORNA JANE
    At Lorna Jane our mission is to inspire you to live a life you love, through Active Living We are a global brand and are proud to empower women to be the best versions of themselves! We work together to bring our Big 5 values to life, and this is how we achieve our success. We have an exciting opportunity for a casual Active Stylist to join the team at Lorna Jane Chadstone store. Our Active Stylists are essential to our success! We think customer, they are at the heart of everything we do. You are passionate about exceptional customer experience and our product. We challenge the status quo; we are game changers - the world has enough followers! You believe the Lorna Jane experience and product is second to none. We are hungry for success and never give up on achieving our goals. You love driving targets and KPIs and these motivate you to strive harder! We believe in each other; we are one team inspiring others to achieve success. You know what the team need to work towards, and we do it together. We are accountable and we take personal responsibility for our results and growth. We think, act and make decisions with intention. You are a proud ambassador of the Lorna Jane brand. You will be contributing to a proud, iconic Australia activewear brand and excited to build relationships with our customers. You love fashion and sustainability and live the Move, Nourish, Believe philosophy. We said we are committed to empowering our people, so this is how we do it... Get started with a complimentary LJ Lotus Tee and Tight combo! Generous discount to the latest Lorna Jane collections Help us build our LJ community - refer a friend and our referral program will reward you Continuous on the job training and mentoring that supports career growth Discounts and offers to health and wellness brands Activate your career today! Other details Job family Retail Pay type Hourly
    Permanent
    Chadstone