CHANEL careers

Chanel is a world leader in creating, manufacturing, and distributing luxury products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people. We are currently recruiting for a Beauty Advisor for our Fragrance and Beauty Boutique in Chermside. This opportunity will be part time (approximately 25 hours per week). ABOUT THE JOB The Beauty Advisor creates a unique and memorable experience for each client, at every moment and at every point of sale. Combined with passion for the client, the Beauty Advisor is an artist who contributes to the Brand image and helps to build retail leadership. WHAT YOU NEED TO KNOW ABOUT THE ROLE As a Beauty Advisor, you will leverage you warmth and authenticity to build long-lasting and meaningful relationships with clients, fostering loyalty and connection whilst making it your mission to exceed the client's expectations in a way that only CHANEL can. Key responsibilities: Creating a memorable client-experience, for each client and building long-lasting relationships. Client consultations & understanding the clients' needs and provide solutions utilising your product knowledge. Achievement of sales targets and business KPIs across all categories in line with company benchmarks. Upholding the exceptional in-store experience and store presentation that Chanel is regarded for worldwide. WHAT IMPACT YOU CAN CREATE AT CHANEL As a Beauty Advisor, you will create a unforgettable and exceptional client experience, elevating the brand's reputation and fostering long-term client relationships. YOU ARE ENERGIZED BY Success in this role requires a strong client experience mindset, excellent communication skills, and the ability to thrive in a dynamic environment. You should enjoy developing client relationships, driving sales, and staying updated on industry trends. WHAT YOU WILL BRING Proven experience within the luxury cosmetics retail industry. Strong sales skills and demonstrated ability to achieve and exceed all company KPIs and benchmarks. Excellent people skills, including the ability to deliver exceptional customer service across a wide customer demographic. Impeccable grooming and personal presentation in line with Chanel guidelines. Flexibility and availability to work a varied roster in line with store trading hours, including regular early morning and late-night trading and weekends. Qualification in Makeup Artistry is highly desired. WHAT CHANEL CAN OFFER YOU In this position, you will have the opportunity to further develop your skills in luxury retail, makeup, additional beauty categories, and even management through career planning resources, development through formal training programs (in-house and externally), coaching and more. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.

Chanel is a world leader in creating, manufacturing, and distributing luxury products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people. We are currently recruiting a Client Experience and Events Expert in Victoria, with a demonstrated Skincare and Beauty Therapy background. This position will be on a casual contract. ABOUT THE JOB The Client Experience and Events Expert creates a unique and memorable experience for each client at every moment and at every point of sale. Combining a commercial mindset with a passion for the client and the product, the Client Experience and Events Expert contributes to the brand's image and helps fulfil the Chanel Client relational promise. This role is a mobile role, that will require travel to various locations. WHAT YOU NEED TO KNOW ABOUT THE ROLE As a Client Experience and Events Expert, you will be responsible for creating memorable client experiences within the beauty rooms and boutiques using your exceptional knowledge of skin and skincare. Key responsibilities include: Surpass client expectations by creating personalized experiences using the Chanel experience ritual. Proactively recruit and retain clients while working across podium events, boutique and retail partner events. Offering tailored skincare and makeup consultations along with professional treatments. Rebook clients to each Beauty room or location. YOU ARE ENERGIZED BY Success in this role requires you to enjoy providing the best treatments to your clients, utilizing your beauty and skin knowledge and experience. You will thrive on learning and developing your skills to embrace skin treatments as per the Chanel methodology. WHAT YOU WILL BRING Qualifications in Beauty Therapy with a passion for skin, facial massage and providing unique personalized treatments for your clients. Customer Service experience within a retail or salon environment combined with strong interpersonal and communication skills, with the ability to establish emotional connections with clients. The ability to work across a roster that supports the business trading hours within the retail environment, and to flex with busy periods. An understanding for data capture and why it's important for the client journey. WHAT CHANEL CAN OFFER YOU In this position, you will have the opportunity to further develop your skills in luxury retail, skincare, makeup, and even management through career planning resources, development through formal training programs (in-house and externally), coaching and more. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.

Chanel is a world leader in creating, manufacturing, and distributing luxury products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people. We are currently recruiting a Client Experience and Events Expert in New South Wales with a demonstrated Skincare and Beauty Therapy background. This position will be on a casual contract. ABOUT THE JOB The Client Experience and Expert creates a unique and memorable experience for each client at every moment and at every point of sale. Combining a commercial mindset with a passion for the client and the product, the Client Experience and Events Expert contributes to the brand's image and helps fulfil the Chanel Client relational promise. This role is a mobile role, that will require travel to various locations. WHAT YOU NEED TO KNOW ABOUT THE ROLE As a Client Experience and Events Expert, you will be responsible for creating memorable client experiences within the beauty rooms and boutiques using your exceptional knowledge of skin and skincare. Key responsibilities include: Surpass client expectations by creating personalized experiences using the Chanel experience ritual. Proactively recruit and retain clients while working across podium events, boutique and retail partner events. Offering tailored skincare and makeup consultations along with professional treatments. Rebook clients to each Beauty room or location. YOU ARE ENERGIZED BY Success in this role requires you to enjoy providing the best treatments to your clients, utilizing your beauty and skin knowledge and experience. You will thrive on learning and developing your skills to embrace skin treatments as per the Chanel methodology. WHAT YOU WILL BRING Qualifications in Beauty Therapy with a passion for skin, facial massage and providing unique personalized treatments for your clients. Customer Service experience within a retail or salon environment combined with strong interpersonal and communication skills, with the ability to establish emotional connections with clients. The ability to work across a roster that supports the business trading hours within the retail environment, and to flex with busy periods. An understanding for data capture and why it's important for the client journey. WHAT CHANEL CAN OFFER YOU In this position, you will have the opportunity to further develop your skills in luxury retail, skincare, makeup, and even management through career planning resources, development through formal training programs (in-house and externally), coaching and more. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.

Chanel is a world leader in creating, manufacturing, and distributing luxury products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people. We are currently recruiting for a Skincare Therapist for our new Fragrance and Beauty Boutique in Canberra. ABOUT THE JOB As a Skincare Therapist, you are the brand ambassador who brings care and expertise to the Chanel Canberra Boutique. You will help to create a unique and memorable experience for each client at every moment of their journey. Combining business orientation and passion for the client, you will be an a knowledgeable contributor to the Brand image and helps build retail leadership in the market. WHAT YOU NEED TO KNOW ABOUT THE ROLE As a Skincare Therapist, you will leverage your warmth, authenticity and genuine spirit to build long-lasting and meaningful relationships with your clients, fostering loyalty and connection whilst making it your mission to exceed your client's expectations in a way that only CHANEL can. Key responsibilities: Provide personalized skincare consultation/flash facial service to clients. Understand client's needs in skincare, propose personalized skincare program that delivers accurate results to ensure client satisfaction. Share skincare knowledge trends and Chanel facial techniques and tips with clients to inspire them to explore our Beauty range Coach and offer skincare knowledge to Beauty Advisors as a voice of influence and inspiration. Monitor category performance and partner with the boutique manager on ideas to improve client interest in the category Actively retain and recruit clients while developing your client portfolio. YOU ARE ENERGIZED BY Success in this role requires a strong client experience mindset, excellent communication skills, and the ability to thrive in a dynamic environment. You should enjoy developing client relationships, driving sales, and staying updated on industry trends. WHAT YOU WILL BRING Expert knowledge in beauty trends and culture, with an excellent understanding of the skin and skin treatments. Storytelling capability and ability to engage and inspire clients and team members. Proactive attitude, a self-learner and influencer of Skincare best practice Professional knowledge and certification in beauty therapy or equivalent diploma / certificate Professional image to lead as a role model in the skincare category This is a full time position, with a roster including weekday, weekends and some late nights. WHAT CHANEL CAN OFFER YOU In this position, you will have the opportunity to further develop your skills in luxury retail, makeup, additional beauty categories, and even management through career planning resources, development through formal training programs (in-house and externally), coaching and more. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. We are currently recruiting a Makeup Artist for our Fragrance and Beauty Boutique in Canberra. ABOUT THE JOB The Makeup Artist creates a unique and memorable experience for each client at every moment and at every point of sale. Combining a commercial mindset with a passion for the client and the product, the Makeup Artist contributes to the brand's image and helps fulfil the Chanel Client relational promise. WHAT YOU NEED TO KNOW ABOUT THE ROLE As a Makeup Artist, you will be responsible for driving sales and growth by creating memorable client experiences. Key responsibilities include: Maintain curiosity and proactivity in self-learning to enhance your career and the learning culture of the business. Surpass client expectations by creating personalized experiences using the Chanel experience ritual. Share beauty and makeup tips to educate and inspire clients. Proactively recruit and retain clients to help build a diverse client base for the business. Manage stock at the point of sale, ensuring data accuracy and compliance with company policy. WHAT YOU WILL BRING Qualifications in Makeup as a Makeup Specialist/Artist along with several years of experience working one on one with clients. Customer Service experience preferability from a fast-paced boutique or department store environment. Excellent knowledge of current Makeup trends and the ability to share your knowledge with clients and your team. Strong interpersonal and communication skills, with the ability to establish emotional connections with clients. This is a 25 to 35-hour part-time position, including weekdays, weekends and some late nights. WHAT CHANEL CAN OFFER YOU In this position, you will have the opportunity to further develop your skills in the Fragrance category, gain recognised certification and luxury client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people. Due to internal promotion, we are excited to recruit for an After-Sales Coordinator to join our Client Care and After Sales team. This role is based in our Distribution Center and is full time. WHAT IMPACT YOU CAN CREATE AT CHANEL Coordinating all Client Fashion, Time piece and Fine Jewelry repairs, ensuring that all after-sales services provided meet high-quality standards and contributes to an exceptional client experience whilst also fostering collaboration that leads to delivering strong After Sales and Service support across all business areas, including CHANEL Boutiques and the Client Care Department. YOU ARE ENERGIZED BY Being proactive in your ways of working, to address After Sales Service needs independently and effectively, while maintaining the highest level of professionalism, reflecting the Chanel client service values and prioritizing brand image and integrity in all after sales interactions and repairs. WHAT WILL YOU DO? Ultise strong attention to detail and product knowledge to deliver professional assessments of all Client After Sales Service requests. Oversee and manage the packing of domestic and international shipments as needed Conduct assessments of Stock product when required Monitor and be accountable for coordinating all After Sales cases whilst focusing on providing exceptional follow up and communication on open cases Responsible for the efficient ordering of spare parts, ensuring that all necessary components are readily available to support the After Sales process Monitor inventory levels for spare parts and related items, utilising inventory management systems to ensure accuracy Act as a key liaison between departments by sharing valuable business insights derived from data analysis Prepare and present comprehensive reports on inventory, claim status, spare part usage, and overall performance WHAT YOU WILL BRING Excellent interpersonal and communication skills with the ability to build strong relationships internally and externally A positive attitude, empathy and resilience when addressing Boutique and Client care enquiries and requested support Demonstrated adaptability to a variety of circumstances, creative problem solving and quick thinking to resolve cases Ability to thrive in a fast paced environment Intermediate proficiency in Microsoft Office products including Word, Excel and PowerPoint. Demonstrated After Sales care and retail experience including product quality experience to proactively address repair service needs independently will be highly regarded. WHAT CHANEL CAN OFFER YOU Chanel is dedicated to empowering our people to develop and learn wholistically. We believe by nurturing the whole person, not just the employee, we give people the space and tools to design their impact based on their individual strengths and intrinsic motivations. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. We are currently recruiting a full time Fashion Advisor for our David Jones Shoe Boutique in Melbourne. ABOUT THE JOB The Fashion Advisor at Chanel plays a pivotal role in directly engaging customers, embodying the brand's vision and boutique mission on a daily basis. They serve as the frontline representative, delivering a unique and luxurious experience to all customers while connecting them to the brand beyond mere product sales. WHAT YOU NEED TO KNOW ABOUT THE ROLE As a Fashion Advisor, you will be responsible for upholding the image of the brand as a Brand Ambassador, portraying professionalism and sophistication in grooming and behavior at all times. You will convey brand messages, values, and culture while maintaining boutique displays and environment to Chanel standards. Additionally, you will sell a style and a dream, building emotional connections with customers by understanding their needs, offering relevant recommendations, and inspiring them to discover new styling possibilities. Key responsibilities include: Providing exceptional customer service and after-sales service to clients, contributing to the boutique's sales targets and budgets. Maintaining a high level of product and fashion industry knowledge to provide personalized advice and consultation to clients. Developing and managing your own client portfolio, fostering long-term relationships and identifying new client opportunities. Collaborating with Boutique Leadership to share client feedback and contribute to continuous improvement in product offerings and service standards. Supporting teamwork within the boutique and across other Chanel boutiques. Demonstrating in-depth knowledge of merchandise, following standard operational procedures, and ensuring compliance with company guidelines to prevent losses or damages. WHAT IMPACT YOU CAN CREATE AT CHANEL As a Fashion Advisor, you will directly contribute to the brand's mission of engaging consumers and providing unsurpassed service while fostering long-term client relationships. Your passion for luxury fashion and commitment to excellence will elevate the boutique's reputation and enhance the overall customer experience. YOU ARE ENERGIZED BY Success in this role requires a strong passion for luxury fashion, excellent customer service skills, and the ability to thrive in a fast-paced, client-centric environment. You should enjoy building relationships, working collaboratively with a diverse team, and staying updated on industry trends and product offerings. WHAT YOU WILL BRING Retail or customer service experience, preferably in the fashion or luxury industry. Strong interpersonal skills, with a service-oriented attitude and a warm, friendly demeanor. Excellent communication skills, both verbal and written, with the ability to engage effectively with clients and team members. A keen eye for detail and a passion for delivering exceptional service, ensuring each client receives personalized attention and support. Proven teamwork abilities, with a collaborative approach to achieving shared goals and objectives. Adaptability and flexibility to thrive in a fast-paced, dynamic environment, while maintaining professionalism and composure. A commitment to continuous learning and development, staying updated on industry trends and product knowledge to enhance the customer experience. Demonstrated selling skills and a track record of achieving sales targets or goals. Basic knowledge and proficiency in using systems, devices (iPad, iPhone) and computer applications. A client-centric mindset, dedicated to building and nurturing long-lasting relationships with clients to drive business growth and success. WHAT CHANEL CAN OFFER YOU In this position, you will have the opportunity to further develop your skills in luxury retail management and client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.