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TIFFANY & CO careers


21 Job offers

  • TIFFANY & CO
    TIFFANY & CO
    The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Chadstone store as a Client Advisor on a casual basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Mandarin-speaking candidates are encouraged to apply This is just the beginning. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Mandarin-speaking candidates are encouraged to apply This is just the beginning.
    Permanent
    Chadstone
  • TIFFANY & CO
    TIFFANY & CO
    The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Chadstone store as a Client Advisor on a full-time basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding. As a Client Advisor, you hold the critical position of embodying the Tiffany brand in each and every client interaction using a Tiffany touch; their own flair for making each client's experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. Their passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales targets are exceeded Perfect Fit? Experience in retail, luxury retail or client-centric experience Proven track record in achieving sales results and working towards KPIs. Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Having an entrepreneurial spirit and cultivating client relationships Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Fit the Box?... A Blue Box with a White Ribbon.
    Permanent
    Melbourne
  • TIFFANY & CO
    TIFFANY & CO
    The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Perth store as a Client Advisor on a full-time basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. As a Client Advisor, you hold the critical position of embodying the Tiffany brand in each and every client interaction using a Tiffany touch; their own flair for making each client's experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. Their passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales targets are exceeded Perfect Fit? Experience in retail, luxury retail or client-centric experience Proven track record in achieving sales results and working towards KPIs. Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Having an entrepreneurial spirit and cultivating client relationships Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Fit the Box?... A Blue Box with a White Ribbon.
    Permanent
    Perth
  • TIFFANY & CO
    TIFFANY & CO
    The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Bondi Junction store as a Client Advisor on full time basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays This is just the beginning.
    Permanent
    Sydney
  • TIFFANY & CO
    TIFFANY & CO
    About the role: Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. trailblazers in the luxury retail world. In this exciting role you will honor the customer by delivering the highest standards of Tiffany's customer service, utilizing strategic selling, product expertise and proactive client follow up. You will demonstrate the drive and ability to achieve and exceed individual sales plan, clienteling and sales targets. You will also support the team with effective sales coaching to maximize overall sales effectiveness. You will support the Management team with store opening and closing duties and be responsible for the effective running of the sales floor. We are currently seeking strong, passionate Senior Client Advisors within our Sydney Market. Responsibilities: Understand and execute on pre-determined individual Annual Net Sales plan by cultivating strong customer relationships in executing the Tiffany Touch and committing to the highest standards of customer service Assist customers with merchandise selections using strategic and consultative selling skills in accordance with TCO training modules and standards Cultivate customers with personalized interactions Learn and execute practices to achieve high client repeat rate Embody and inspire the highest luxury standards in presentation and behavior Manage customer issues/complaints Become an active member of store team to support the initiatives and efforts of the store and the company Ensuring the health safety and welfare of yourself and others at work and complying with system put in place to manage health and safety Support Client Advisors in achieving their sales plans through mentoring and coaching
    Permanent
    Sydney
  • TIFFANY & CO
    TIFFANY & CO
    About the role: Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. trailblazers in the luxury retail world. In this exciting role you will honor the customer by delivering the highest standards of Tiffany's customer service, utilizing strategic selling, product expertise and proactive client follow up. You will demonstrate the drive and ability to achieve and exceed individual sales plan, clienteling and sales targets. You will also support the team with effective sales coaching to maximise overall sales effectiveness. You will support the Management team with store opening and closing duties and be responsible for the effective running of the sales floor. We are currently seeking a Senior Client Advisor within our Brisbane Boutique. Responsibilities: Understand and execute on pre-determined individual Annual Net Sales plan by cultivating strong customer relationships in executing the Tiffany Touch and committing to the highest standards of customer service Assist customers with merchandise selections using consultative and strategic selling skills in accordance with TCO training modules and standards Cultivate customers with personalized interactions Learn and execute practices to achieve high client repeat rate Embody and inspire the highest luxury standards in presentation and behavior Manage customer issues/complaints Become an active member of store team to support the initiatives and efforts of the store and the company Ensuring the health safety and welfare of yourself and others at work and complying with system put in place to manage health and safety Support Client Advisors in achieving their sales plans through mentoring and coaching
    Permanent
    Brisbane
  • TIFFANY & CO
    TIFFANY & CO
    About the role We are excited to be in search of a Store Manager for our upcoming new stores located in Sydney. This is a rare opportunity to lead a luxury retail business. As Store Manager, you will be responsible for driving the strategy of the store and providing direction to the store leadership and sales teams. You will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding client experience. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of client experience. Responsibilities include, but are not limited to: Analyze the performance of the business and determine a focused action plan to improve results, leveraging our clients, team, visual merchandising, product assortment and in store operations. Provide a cohesive direction for the entire store team, through the utilization of the morning briefing and goal setting. Drive a daily focus on providing feedback and coaching our teams to develop a winning culture. Ensure a seamless and luxurious client experience is delivered in store consistently, responding to feedback as it arises. Develop a client development plan to engage and grow our high value and VIP clients, utilizing the team to build long term meaningful relationships. This is just the beginning Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using a Tiffany touch; their own flair for making each client's experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. Their passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany Client Advisor skill set. Key responsibilities for the role are: Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed goals. Cultivate new and existing client relationships. Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. The successful candidate will have: Experience in retail, luxury retail or client-centric experience Proven track record in achieving sales results and working towards KPIs. Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Having an entrepreneurial spirit and cultivating client relationships Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is an advantage. Proficiency in multiple languages. Mandarin speaking candidates are encouraged to apply!
    Permanent
    Sydney
  • TIFFANY & CO
    TIFFANY & CO
    About the role We have a rare and exciting opportunity for an experienced sales manager to join our team as a Team Manager in our Sydney Market. Reporting to the Store Manager and as a member of the store leadership team, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding client experience. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of client experience. Responsibilities include, but are not limited to: Build relationships with internal and external clients Nurture and develop our client portfolio through meaningful commercial outreach Support the Store Manager in organizing and hosting events for clients Create exceptional experience for our clients - we are always going above and beyond! Become an expert on product and sales training modules Assist in supervising, developing, and training designated staff and supervisors Assist with recruitment and delivery of onboarding for new starters Key-holder responsibilities, such as opening and closing of the store This is just the beginning Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using a Tiffany touch; their own flair for making each client's experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. Their passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany Client Advisor skill set. Key responsibilities for the role are: Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed goals. Cultivate new and existing client relationships. Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. The successful candidate will have: Experience in retail, luxury retail or client-centric experience Proven track record in achieving sales results and working towards KPIs. Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Having an entrepreneurial spirit and cultivating client relationships Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is an advantage. Proficiency in multiple languages. Mandarin speaking candidates are encouraged to apply!
    Permanent
    Sydney
  • TIFFANY & CO
    TIFFANY & CO
    About Tiffany & Co. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. trailblazers in the luxury retail world. Your Role in the Tiffany Legacy We have a rare opportunity for an innovative and passionate individual striving for a career in the future of luxury retail. Become our next E-Commerce Manager for our ANZ Market. Based at our Sydney Head office, this role will be responsible for improving customer conversion on Tiffany.com through data-driven merchandising, personalization, retargeting tactics, as well as testing & optimization, working closely with Brand Marketing, Client Care, and Global partners to ensure all Tiffany.com initiatives put the customer experience first, drive sales, build brand equity and enable seamless shopping experiences. Manage website conversion strategies to maximize online and in-store purchases, influencing consumer browsing behavior on Tiffany.com. Plan, implement, and monitor merchandising programs using product data analysis to drive sales and build brand equity through optimized website content. Oversee the personalization plan, including the online product recommendation engine, in collaboration with the Global Omni-channel team. Analyze product, price point, and collection trends to maximize consumer demand, drive conversion, and ensure optimal fulfillment levels. Manage and optimize online client service features like chat and messaging to create seamless shopping experiences. Why Tiffany & Co. Generous salary, employee discounts and milestone gifts High performing, caring, fun and dynamic team Culture focused on wellbeing, innovation and growth Continuous growth opportunities, international mobility program with LVMH - biggest luxury conglomerate in the world! Never-ending training and individual up-skilling opportunities Great coaching and mentoring from highly experienced management team An opportunity to make an impact, drive the business and coach teams Create the dream. Apply now. Partner with Acquisition Specialist on the day-to-day management of Google Search. Support the planning and management of website content, monitoring day-to-day performance and proactively identifying website optimization opportunities. Effectively manage investment and performance targets through on-going tracking, forecasting and reporting.In collaboration with Retail teams, set operational hours and manage store listing presence across Google and other digital properties. Proactively identify levers to improve the end-to-end client experience championing Omnichannel 'behaviors' to remove barriers / silos across teams. A career with Tiffany? Say Yes. To be successful in this role, you will have: Self-motivation to think outside the box and develop creative/innovative solutions. Strong prioritization skills; you are someone who can think through ideas in a pragmatic and process-oriented way. Proactive, attention to detail and results-driven attitude.
    Permanent
    Sydney
  • TIFFANY & CO
    TIFFANY & CO
    About the role: Team Manager Reporting to the Store Manager and as a member of the store leadership team, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding client experience. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of client experience. Responsibilities include, but are not limited to: Build relationships with internal and external clients Nurture and develop our client portfolio through meaningful commercial outreach Support the Store Manager in organizing and hosting events for clients Create exceptional experience for our clients - we are always going above and beyond! Become an expert on product and sales training modules Assist in supervising, developing, and training designated staff and supervisors Assist with recruitment and delivery of onboarding for new starters Key-holder responsibilities, such as opening and closing of the store Team Manager Experience: Minimum three years supervisory or management experience Sound sales experience in retail or relevant customer related experience (i.e., hospitality, events, banking, etc.) Experience in sales generation and managing the achievement of sales results Experience working towards targets and KPIs Experience in organizing events is a plus The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members Proven ability and desire to work in a fast-paced, changing environment Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays About the role: Senior Client Advisor In this exciting role you will honor the customer by delivering the highest standards of Tiffany's customer service, utilizing strategic selling, product expertise and proactive client follow up. You will demonstrate the drive and ability to achieve and exceed individual sales plan, clienteling and sales targets. You will also support the team with effective sales coaching to maximise overall sales effectiveness. You will support the Management team with store opening and closing duties and be responsible for the effective running of the sales floor. Responsibilities include, but are not limited to: Understand and execute on pre-determined individual Annual Net Sales plan by cultivating strong customer relationships in executing the Tiffany Touch and committing to the highest standards of customer service Assist customers with merchandise selections using consultative and strategic selling skills in accordance with TCO training modules and standards Cultivate customers with personalized interactions Learn and execute practices to achieve high client repeat rate Embody and inspire the highest luxury standards in presentation and behavior Manage customer issues/complaints Become an active member of store team to support the initiatives and efforts of the store and the company Ensuring the health safety and welfare of yourself and others at work and complying with system put in place to manage health and safety Support Client Advisors in achieving their sales plans through mentoring and coaching Senior Client Advisor Experience: Minimum two years retail experience preferably within the jewelry industry Previous expert selling experience Demonstrable problem-solving ability Strong customer service ethics Excellent communications skills - verbal and written Strong computer skills - Word, Excel and CRM Flexible working availability, including evenings, weekends and public holidays Previous experience in a luxury retail environment Previous senior sales experience Gemology Certificate/Diploma preferred Tiffany & Co. benefits and perks Generous salary, employee merchandise benefits and milestone gifts. High performing, caring, fun and dynamic team. Culture focused on collaboration, innovation, wellbeing and growth. Endless career opportunities with the world's largest luxury group - LVMH! Never-ending training and individual up-skilling opportunities. Great mentoring from highly experienced management team. Global opportunities for networking and cross-collaboration. Wellbeing and Charitable Giving/Volunteering Program. A vibrant, positive and socially connected team environment. About Tiffany & Co. Tiffany & Co. is one of the world's most recognizable luxury jewelry brands. The Tiffany name has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence with a reputation for the finest jewelry and effortless style. For 185 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other. Tiffany employees honor every special moment in our clients' lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised. We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.
    Permanent
    Brisbane
  • TIFFANY & CO
    TIFFANY & CO
    About the role We now have a rare and exciting opportunity for a skilled and experienced sales management professional to join our team as a Team Manager on a maternity cover - in one of our Adelaide store. Reporting to the Store Manager, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service. Responsibilities include, but are not limited to: Build relationships with internal and external clients Nurture and develop our client portfolio through meaningful commercial outreach Support the Store Manager in organizing and hosting events for clients Create exceptional experience for our clients - we are always going above and beyond! Become an expert on product and sales training modules Assist in supervising, developing, and training designated staff and supervisors Assist with recruitment and delivery of onboarding for new starters Key-holder responsibilities, such as opening and closing of the store
    Permanent
    Adelaide
  • TIFFANY & CO
    TIFFANY & CO
    Responsibilities include: Ensure all repair and service orders are managed and completed in a timely manner, and successfully meet company's service quality standards using the approved Tiffany & Co. process guidelines and procedures. Ensure that all customer inquiries, via telephone, email or in person are being responded to in an appropriate and timely manner and completed to high standards of resolution following Tiffany & Co. established processes and procedures. Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence Provide the highest standard of customer follow-up to support the development of client relationships. In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. The successful candidate will have: Minimum 1-2 years retail stock management/inventory control experience, preferably within the jewelry industry Problem solving ability Strong customer service ethics Excellent communication skills - verbal and written Solid attention to detail and problem-solving capabilities Strong interpersonal skills Proven multi-tasking experience with an ability to meet deadlines Advanced skills in MS Word, Excel and MIPS Flexible working availability, including evenings, weekends and public holidays A career as unique as you are For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding. Reporting to the Operations Team Manager, the Operations Coordinator will effectively oversee all aspects of Back of House, including coordination of the Merchandising, Customer Service and Client Services roles.
    Permanent
    Sydney
  • TIFFANY & CO
    TIFFANY & CO
    Key Responsibilities: Manage website conversion strategies to maximize online and in-store purchases, influencing consumer browsing behavior. Plan, implement, and monitor merchandising programs using product data analysis to drive sales and build brand equity through optimized website content. Oversee the personalization plan, including the online product recommendation engine, in collaboration with the Global Omni-channel team. Analyze product, price point, and collection trends to maximize consumer demand, drive conversion, and ensure optimal fulfillment levels. Manage and optimize online client service features like chat and messaging to create seamless shopping experiences. Define and manage the ANZ performance marketing strategy and budget (search, media, retargeting) to drive qualified traffic and conversion. Your Role in the Tiffany Legacy We have a rare opportunity for an innovative and passionate individual striving for a career in the future of luxury retail. Become our next Media Manager for our ANZ Market. Based at our Sydney Head office, this role will be responsible for developing and executing an integrated media strategy that drives brand awareness, consumer engagement, and customer acquisition across Australia and New Zealand. You will also lead the performance marketing strategy for the ANZ market, managing budgets across paid search and digital media to drive qualified traffic, improve ROI and ensure a consistent, high-quality brand presence online. Why Tiffany & Co. Generous salary, employee discounts and milestone gifts High performing, caring, fun and dynamic team Culture focused on wellbeing, innovation and growth Continuous growth opportunities, international mobility program with LVMH - biggest luxury conglomerate in the world! Never-ending training and individual up-skilling opportunities Great coaching and mentoring from highly experienced management team An opportunity to make an impact, drive the business and coach teams
    Permanent
    Sydney
  • TIFFANY & CO
    TIFFANY & CO
    About the role We now have a rare and exciting opportunity for a skilled and experienced sales management professional to join our team as Team Manager - in our Bondi boutique. Reporting to the Store Manager, as a member of store management, you will be responsible for ensuring the store exceeds sales plan and profitability targets while providing outstanding customer service. You will effectively lead, develop and support staff to meet and/or exceed individual sales plan with a strong focus on client development and providing a high level of customer service. Responsibilities include, but are not limited to: Build relationships with internal and external clients Nurture and develop our client portfolio through meaningful commercial outreach Support the Store Director in organising and hosting events for clients Create exceptional experience for our clients - we are always going above and beyond! Become an expert on product and sales training modules Assist in supervising, developing, and training designated staff and supervisors Assist with recruitment and delivery of onboarding for new starters Key-holder responsibilities, such as opening and closing of the store
    Permanent
    Sydney
  • TIFFANY & CO
    TIFFANY & CO
    About the role: Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. trailblazers in the luxury retail world. In this exciting role you will honor the customer by delivering the highest standards of Tiffany's customer service, utilizing strategic selling, product expertise and proactive client follow up. You will demonstrate the drive and ability to achieve and exceed individual sales plan, clienteling and sales targets. You will also support the team with effective sales coaching to maximise overall sales effectiveness. You will support the Management team with store opening and closing duties and be responsible for the effective running of the sales floor. We are currently seeking a Senior Client Advisor within our Perth Boutique. Responsibilities: Understand and execute on pre-determined individual Annual Net Sales plan by cultivating strong customer relationships in executing the Tiffany Touch and committing to the highest standards of customer service Assist customers with merchandise selections using consultative and strategic selling skills in accordance with TCO training modules and standards Cultivate customers with personalized interactions Learn and execute practices to achieve high client repeat rate Embody and inspire the highest luxury standards in presentation and behavior Manage customer issues/complaints Become an active member of store team to support the initiatives and efforts of the store and the company Ensuring the health safety and welfare of yourself and others at work and complying with system put in place to manage health and safety Support Client Advisors in achieving their sales plans through mentoring and coaching
    Permanent
    Perth
  • TIFFANY & CO
    TIFFANY & CO
    Responsibilities include: Inventory management, including stock control, cycle count accuracy, shrinkage and ensuring appropriate assortment and model stock levels Supervise and coordinate all aspects of customer service relating to customer repairs, servicing orders, and any post sale offerings Supervise and coordinate all aspects of client services including, customer telephone enquiries, stock availability and any other post sale offerings Oversee all receiving and shipping functions, including liaising with transportation, freight forwarders, Australian Customs, clearing/customs agents etc. to ensure local compliance Partner with store management to ensure all back of house processes and systems support required service standards Manage, coach, develop and train staff In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. The successful candidate will have: Tertiary Certificate or equivalent life / work experience Minimum three years retail stock management/inventory control preferably within the jewelry industry Problem solving ability Strong customer service ethics Excellent communication skills - verbal and written Strong interpersonal skills Proven multi-tasking experience with an ability to meet deadlines Advanced skills in MS Word, Excel and MIPS Flexible working availability, including evenings, weekends and public holidays A career as unique as you are For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding. Reporting to the Operations Team Manager, the Operations Executive will effectively oversee all aspects of Back of House, including coordination of the Merchandising, Customer Service and Client Services roles.
    Permanent
    Sydney
  • TIFFANY & CO
    TIFFANY & CO
    The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Brisbane Boutique as a Client Advisor on full time basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays This is just the beginning.
    Permanent
  • TIFFANY & CO
    TIFFANY & CO
    About the role: Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. trailblazers in the luxury retail world. In this exciting role you will honor the customer by delivering the highest standards of Tiffany's customer service, utilizing strategic selling, product expertise and proactive client follow up. You will demonstrate the drive and ability to achieve and exceed individual sales plan, clienteling and sales targets. You will also support the team with effective sales coaching to maximise overall sales effectiveness. You will support the Management team with store opening and closing duties and be responsible for the effective running of the sales floor. We are currently seeking a Senior Client Advisor within our Gold Coast Boutique. Responsibilities: Understand and execute on pre-determined individual Annual Net Sales plan by cultivating strong customer relationships in executing the Tiffany Touch and committing to the highest standards of customer service Assist customers with merchandise selections using consultative and strategic selling skills in accordance with TCO training modules and standards Cultivate customers with personalized interactions Learn and execute practices to achieve high client repeat rate Embody and inspire the highest luxury standards in presentation and behavior Manage customer issues/complaints Become an active member of store team to support the initiatives and efforts of the store and the company Ensuring the health safety and welfare of yourself and others at work and complying with system put in place to manage health and safety Support Client Advisors in achieving their sales plans through mentoring and coaching
    Permanent
    Chadstone
  • TIFFANY & CO
    TIFFANY & CO
    The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Adelaide store as a Client Advisor on a casual basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Mandarin-speaking candidates are encouraged to apply This is just the beginning. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Mandarin-speaking candidates are encouraged to apply This is just the beginning.
    Permanent
    Adelaide
  • TIFFANY & CO
    TIFFANY & CO
    The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Perth store as a Client Advisor on a casual basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Mandarin-speaking candidates are encouraged to apply This is just the beginning. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Mandarin-speaking candidates are encouraged to apply This is just the beginning.
    Permanent
    Perth
  • TIFFANY & CO
    TIFFANY & CO
    The Blue Box. Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style. As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Collins St store as a Client Advisor on a casual basis. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Mandarin-speaking candidates are encouraged to apply This is just the beginning. Your role in the Tiffany Legacy For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honour those dreams with grace and artful understanding. In your role you will: Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment Contribute to increase performance and elevate client development and selling ceremony Drive sales and ensure that sales target are exceeded Perfect Fit? Be a Blue Box Enthusiast with passion for customer service and sales 2-3 years of experience in a sales or customer service role and working toward targets and KPIs Ability to build meaningful client relationships with a diverse population Ability to be innovative and think outside of the box You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays Mandarin-speaking candidates are encouraged to apply This is just the beginning.
    Permanent
    Melbourne