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Assistant Support Manager - Loss Prevention - David Jones Elizabeth Street

Country : Australia Australia

Region : New South Wales

Town : Sydney

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

David Jones and the Country Road Group is Australasia’s largest department store and fashion retail group comprising of iconic brands such as David Jones, Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.

Job description

Reporting into the Loss Prevention Manager, the Assistant Support Manager will lead by example and promote safety and security across the store by mitigating risk through overt and covert operations and through the implementation of the Stock Loss Management package. This position will influence the team ensuring David Jones risk policies and procedures are adhered to.
- Actively promote and implement risk management policies and procedures and investigate possible breaches and non-adherence to store compliance
- Collaborate and work in conjunction with the store team to prepare, implement and investigate stock takes
- Prevent store risk by completing tasks relating to stock loss management
- Ensure safety across all stakeholders and security within the store through the management of the building security system
- Support the store by attending to incidents and completing necessary reporting in line with policy and procedure
- Uphold and promote effective WHS practices
- Build strong internal and external stakeholder relationships to support the safety of the store
- Inspire and develop the team in order to build individual capability


- Exceptional service and communication skills
- Ability to coach and provide feedback to build individual and team capability
- Are solutions focused with strong problem solving skills
- Be representative of the brand, holding a professional stance and high emotional intelligence
- Hold a Security Licence and First Aid Certificate - as per state regulations
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