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B2B E-Commerce Platform Manager

Country : Australia Australia

Region : Victoria

Town : Melbourne

Category : Sales

Contract type : Permanent

Availability : Full time

Job description

- This is an
exciting role responsible for the growth of our digital B2B Platform
- Reporting to
the Digital Platforms and Services Manager, you will be working with a wide
range of stakeholders to grow our digital B2B Business and deliver the Digital
Go-To-Market strategy for the L'Oréal Online Orders and ProShop platforms.
Your
job responsibilities will include:
- Driving growth
of our Digital B2B business within pharmacy, hair salons and new channels.
- Maintaining
and developing existing B2B Digital tools including our two B2B Ordering
platforms, L'Oréal Online Orders for Pharmacies and L'Oréal ProShop for Hair
Salons
- Leading the
project of re-platforming our existing B2B Platforms to future proof the
digital B2B Business and meet the needs of a changing landscape.
- Developing
L'Oreal's capacity for online employee ordering.
- Supporting the
L'Oreal Family & Friends online sales with eCommerce expertise for the
clearance sales.
- Working with
multiple stakeholders within the organization to develop of a digital roadmap
of to launch new functionalities.
- Management and
first contact point for external agencies relating to the L'Oreal Online Orders
and ProShop
- Leading operational
processes, bug fixing, user acceptance testing, user creation etc
- Work with
divisional teams and CRM team on the promotional plans and communication
strategy to customers for ordering platforms.
- Monthly
Reporting - on sales, uptake, traffic etc. for the ordering platforms.

Profile

- You will have 3+
years' experience within digital, preferably within a B2B environment or a DTC e-Commerce
environment.
- Previous work within
a CMS, and experience with an ERP or PIM will be looked upon favourably.
- The successful
applicant will possess a highly analytical mindset with the ability to help our
divisions deliver on sales targets through digital solutions.
- The ability to
simplify technical (digital) concepts and train others in their use.
- You will have
a proactive approach to take ownership of your projects and relationships, with
the skills to work with different stakeholders from different management
layers.
If you would like the opportunity to grow your career within a global,
brand focused organisation, please apply.
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