Ecommerce Coordinator - Support Office
Contract type :Permanent
Availability :Full time
Job description
Are you a customer focused eComm’ professional who has a real eye for trending fashion?
About Us:
Universal Store is a leading Australian fashion retailer offering a large range of trend-oriented products with exceptional customer service. From our first store in Southeast Brisbane in 1999 to our network of 105+ stores nationally today, we have continued to deliver quality, unique, and sustainable focused products. Intent, pride, and passion, is behind everything we do, and we are continuously looking for like-minded individuals to join our mission. ‘Universal’ above the door means everyone is welcome!
About the Role:
As an eCommerce Coordinator, you will ensure that customers receive the best online experience possible across our Universal Store and Perfect Stranger brands. You will be responsible for ensuring that inventory is effectively managed. This includes coordinating the timely and efficient uploading of new stock, ensuring logistics and volume align to website availability, and accurately listing product information to support customer purchasing decisions. You will also work closely with the product team to ensure the arrangement of inventory on our shopfront maximises our commercial objectives.
Responsibilities:
Universal Store aims to lead the way in fostering a community of passionate individuals who are motivated to do better and contribute to something spectacular! In addition, we offer:
Apply Now!
About Us:
Universal Store is a leading Australian fashion retailer offering a large range of trend-oriented products with exceptional customer service. From our first store in Southeast Brisbane in 1999 to our network of 105+ stores nationally today, we have continued to deliver quality, unique, and sustainable focused products. Intent, pride, and passion, is behind everything we do, and we are continuously looking for like-minded individuals to join our mission. ‘Universal’ above the door means everyone is welcome!
About the Role:
As an eCommerce Coordinator, you will ensure that customers receive the best online experience possible across our Universal Store and Perfect Stranger brands. You will be responsible for ensuring that inventory is effectively managed. This includes coordinating the timely and efficient uploading of new stock, ensuring logistics and volume align to website availability, and accurately listing product information to support customer purchasing decisions. You will also work closely with the product team to ensure the arrangement of inventory on our shopfront maximises our commercial objectives.
Responsibilities:
- Complete end-to-end ownership of the product assortment on our ecommerce platform.
- Ownership of category merchandising, maximising the arrangement based on past sales and forecasted trends.
- Ensuring a seamless user experience to include optimal layout and search functionality.
- Lead the preparation, testing, and implementation of promotions and sales events on the site.
- Ownership of the website including, content updates, UI/UX testing, and analysing data to share with the digital marketing teams.
- Strong computer and webpage literacy skills
- Familiarity with eCommerce platforms, preferably Shopify.
- Proven experience in analysing platform data and providing informed insight into page performance.
- Extremely high attention to detail and accuracy.
- Established critical information seeking skills.
Universal Store aims to lead the way in fostering a community of passionate individuals who are motivated to do better and contribute to something spectacular! In addition, we offer:
- A great onsite culture, open plan office space, and casual dress office attire (where what we love to sell!).
- Supportive and career growth-oriented business leadership.
- Modern, purpose-built site with combined support-office & warehouse functions, and onsite parking.
- Great employee discounts on products, access to discounted services, and a lively social events calendar.
- Competitive remuneration, salary sacrificing, and the potential access to a ‘Short Term Incentive’ scheme.
Apply Now!