The latest news
History in the making as Czech museum opens face mask exhibition
Marie-Antoinette's travel bag goes for royal ransom
Harlem's Fashion Row launches nonprofit in support of designers of color during Covid-19
UK to reopen thousands of shops as eases coronavirus lockdown - Johnson
South Africa's Truworths warns on profit, UK footwear options open
France's Le Maire in favour of delaying summer sales
Alessandro Michele calls for reformulation of fashion season; and says Gucci will stage digital show in Milan in July, but not in September
How will we consume in the post-Covid-19 world?
Trendzoom : Colour Forecast Spring/Summer 2021
Bernard Arnault buys one-quarter stake in fellow French patron Arnaud Lagardère’s holding company
Moose Knuckles names Rob Zeidel new joint CFO, COO
Coty announces the launch of Kylie Skin in Europe
Waxed chests, face masks, beard oil: Indian millennials defy gender norms
Gucci’s Alessandro Michele announces, via Instagram, that brand is abandoning official runway season
Masks blossom among roses at French perfume capital
Nuxe presents its iconic Huile Prodigieuse in three collectible bottles for the summer
Vegan sneakers in apple leather and recycled materials by Caval
Lockdown students ride to fashion's rescue with spending boost - Kantar
The Kooples hands creative direction over to Tom Van Dorpe
Alibaba's sales surge as people shop online during lockdown
Amazon to hire 50,000 temp workers in India as lockdown boosts demand
Luxury industry restarts production as sub-contractors risk being wiped out
Text size
aA+ aA-
Click here to print


Country : Australia

Region : New South Wales

Town : Sydney

Category : Retail

Contract type : Permanent

Availability : Full time

Job description

Educators at lululemon athletica do just that! They educate! Their main role is to effectively educate our guests on the fabrics, features, fit and function of our product, our culture and the communities we belong to. Our goal is to have guests leave our stores having learned something, rather than having purchased something. By educating guests we empower them to make decisions for themselves based on the facts that we offer them. The guesswork is taken out of shopping for customers, and a 'Wow! It's You!' guest experience is created, leaving customers with the knowledge to educate others on behalf of lululemon athletica. Authentic conversations are key to delivering the ultimate guest experience by relaying your experiences with lululemon products to the guest. This is truly the most important role in our company and we rely on our educators to authentically share our culture and brand with their community.

Education and Guest Experience:
- Provides guests with world-class 'education' and guest experience in the areas of product, culture, and community by speaking authentically about product use through their own experiences
- Product Education: communicates special features, benefits, fabric properties, usage, and best care instructions
- Culture Education: 'demonstrates', the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. yoga, fitness, health and fun)
- Community Education: ensures guest is aware of in-store community bulletin board - for information and resources regarding yoga and other health, fitness and related community information. We are the hub for all sweaty endeavors in our communities!

Floor Duties:
- Creates excitement and FUN for our guests on the retail floor
- Receives/processes stock received from warehouse, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
- Assists in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, and merchandising as required
- Answers phone inquiries as required
- Ensures stock replenishment in work areas
- Ensures items from change rooms are returned to appropriate area - sized and tagged
- Prepares pants for hemming including pinning, completing necessary documentation (customer/store hemming slip); and educating regarding timelines for completion
- Arranges for mail and/or delivery, as required, to other locations and/or warehouse
- Completes assigned clean up evening duty
- Utilizes the Point of Sale cash system, processes payments, refunds and exchanges and issues gift cards
- Prepares alterations for pick up the next day
- Unpacks boxes for inventory as required. Boxes can weigh 10 - 30 lbs
- Under the direction of the Store/Assistant Manager performs/completes other additional project, duties, and assignments as required and/or by request


- Passion, knowledge and involvement in yoga, and/or other fitness, health or sports activities required. We expect that you will be enrolled in participating in weekly fitness activities in and out of the store with the store team
- Strong personal sense of style and athletically minded
- Upbeat, optimistic, passionate, friendly and authentic
- Excellent team player and ability to work independently
- Responsible and dependable
- Proactive and solution-oriented
- Excellent communication skills - verbal and written
- Extraordinary guest interaction, organizational and time management skills
- Ability and willingness to accept and provide feedback
- Completion of grade 12 education - preferred
- Strong problem solving and decision-making skills.
- General computer knowledge.

We expect all full-time employees to be available to open and close, at a minimum, twice per week. We expect all part-time employees to be available to open and close a minimum of once per week. Everyone must work one weekend day. Part-time is up to 23 hours per week; full time is 24-40 hours per week. Time is spent educating on the retail floor.
Click here to print