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Key Account Supply Chain Manager

Country : Australia Australia

Region : New South Wales

Town : Sydney

Category : Logistics

Contract type : Permanent

Availability : Full time

Job description

Reporting to the Head of Customer Supply Chain, this role is responsible
for building strong Customer relationships, based on the sharing of information,
to deliver great service and optimise stocks and efficiencies over the entire
supply chain.
The role brings together a mix of management and hands on tasks to
ensure our customers have a best in class experience working with L'Oréal:
- Follow and track order execution and identify the
risks of shortages, working both internally and with our customer to find
- Follow and communicate supply chain performance,
initiate and coordinate improvement projects (demand, working capital, physical
distribution, sustainability, event planning, digital...)
- Animate regular supply chain meetings with the
Customer at appropriate levels from operational to monthly collaborations, and senior
- Coordinate information sharing (quantities and
phasing agreement) on cruising products, promotions and launches, between the
sales team and the customer.
- Ensure the alignment of the catalogue and product information
between L'Oréal and the customer.
- Ensure that supply chain processes are aligned
between the customer and L'Oréal.


- You will have had 5+ years of Supply Chain
experience, with significant roles in multiple operational areas of Supply
Chain (Supply, Demand, Customer Care, Projects etc).
- You will have an analytical approach, with the capability
to manage detail and complexity in a fast-paced environment
- You will be able to effectively communicate
across all levels of business and be able to manage multiple stakeholders to
influence mutually beneficial outcomes.
- You will be highly customer and solution oriented
- Previous experience working closely with
customers and commercial teams will be advantageous as will a flexible, results
oriented approach.
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