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Loss Prevention Manager

Country : Australia Australia

Region : Victoria

Town : West Melbourne

Category : Logistics

Contract type : Permanent

Availability : Full time

Company presentation

David Jones and the Country Road Group is Australasia’s largest department store and fashion retail group comprising of iconic brands such as David Jones, Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.

Job description

Reporting to the Operations Manager, the Loss Prevention Manager will lead and promote safety and security across the store by mitigating risk through overt and covert operations and through the implementation of the Stock Loss Management package. This position will influence the team through an engaging leadership style to achieve excellence ensuring David Jones risk policies and procedures are adhered to.
- Prevent and manage store risk through the completion of stock loss management tasks, CCTV monitoring, completion of audits, analysis of shrinkage trends and required reporting
- Actively promote and implement risk management policies and procedures
- Investigate possible breaches and non-adherence to store compliance
- Collaborate and work in conjunction with the store team to prepare, implement and investigate stock takes
- Ensure safety across all stakeholders and security within the store through the management of the building security system
- Uphold and promote effective WHS practices
- Build strong internal and external stakeholder relationships to support the safety of the store
- Inspire and develop the team in order to build individual capability
- Experience in a similar role within a retail or customer service environment
- Are an inspirational leader with strong people management skills
- Thrive on teamwork and collaboration
- Have excellent stakeholder management skills
- Have strong written, listening and spoken communication skills
- Are able to multi-task, use initiative and self-motivate
- Have strong organisation and prioritisation skills and ability to meet targets
- Are solutions focused with strong problem solving
- Have strong attention to detail coupled with analytical skills
- Flexible and adaptable to a fast paced and an evolving environment
- Are representative of the brand and hold a professional stance


- Security License (VIC issued)
- First Aid Certificate (VIC issued)
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